Returns & Exchanges
Due to the perishable nature of our food products, we prioritize your health and safety while ensuring total satisfaction with every order. If your items arrive damaged or incorrect, we offer a hassle-free replacement or refund process within 7 days of delivery.
Return Process
- 1.Contact Support
Email our customer care team at [email protected] with your order number and a brief description of the issue.
- 2.Provide Documentation
Attach clear photos of the damaged packaging or incorrect food items to help us verify the claim and improve our quality control.
- 3.Review Process
Our team will review your request within 24-48 hours and determine the eligibility for a full refund or a fresh replacement.
- 4.Resolution
Once approved, a refund will be issued to your original payment method or a new shipment will be dispatched at no additional cost.