Frequently Asked Questions
Everything you need to know about fueling your body with Eat Better Co.
How do you ensure the freshness of your food products?
We prioritize quality by sourcing ingredients from certified organic farms and using small-batch production. Every order is packed in temperature-controlled, eco-friendly packaging to ensure it arrives at your doorstep as fresh as the day it was made.
What is your shipping policy for perishable items?
We offer expedited shipping across the country. Orders placed before 12 PM EST are processed the same day. Shipping times typically range from 1-3 business days depending on your location to maintain optimal product integrity.
Are your products suitable for specific dietary restrictions?
Yes! We offer a wide range of gluten-free, vegan, and keto-friendly options. You can use our website filters to shop by dietary preference, and full nutritional labels are available on every product page.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if you are unsatisfied with the quality, please contact our support team within 48 hours for a full refund or replacement.
Do you offer a subscription service?
Absolutely. You can choose to subscribe to your favorite snacks and staples to save 15% on every order. You have the flexibility to skip, pause, or cancel your subscription at any time through your account portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted for your protection.